Outlook Authentication Failed — What It Means & How to Fix It

Outlook authentication failures mean Outlook can't verify your email account credentials with the server. Here's how to fix it.

Frequently asked questions

Does 'Outlook Authentication Failed' mean my account is hacked?
Not necessarily. The most common causes are an expired password, a recently changed password not updated in Outlook, or a security policy change at your email provider. Check your account login in a browser first before assuming the worst.
Will I lose my emails if I fix this?
No. Your emails are stored on the mail server, not in Outlook itself. Removing and re-adding your account in Outlook may remove local copies, but they will re-download from the server once reconnected.
How do I fix Outlook Authentication Failed?
Go to File → Account Settings → select your account → Change → update your password. If your provider uses two-factor authentication, you'll need to generate an 'app password' in your email provider's security settings and use that instead of your regular password.
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