- Does FasTrak send text messages about unpaid tolls?
- FasTrak and similar toll agencies (E-ZPass, SunPass) typically do not send unsolicited text messages demanding immediate payment. They send notices by mail or through their official app. Any text with a payment link is almost certainly a scam.
- What should I do if I clicked the link?
- If you clicked but didn't enter information, you're likely fine. If you entered payment details, contact your bank immediately to report the fraud and request a new card. Monitor your accounts for unauthorized charges.
- How do I check if I actually owe toll fees?
- Visit your toll agency's official website directly (e.g., bayareafastrak.org, e-zpassny.com) or call their customer service number found on official signage or bills. Never use links or phone numbers from text messages.