- How do I tell if a SIM swap text is real or fake?
- Real SIM swap alerts from your carrier do not include links. They come from your carrier's official short code or number and simply notify you a change was made. Scam versions include a link to 'cancel' or 'verify' — that link steals your login credentials.
- What is a SIM swap attack?
- A SIM swap is when a criminal convinces your carrier to transfer your phone number to a SIM they control. This lets them receive your two-factor authentication codes and access your accounts. If you didn't request a change, treat it as an emergency.
- What if I didn't request a SIM change but got this text?
- Call your carrier immediately using the number on their official website — not the number in the text. Report the potential fraud and ask them to freeze your account. Then change passwords on your email, bank, and any account using SMS verification.
- I clicked the link — what do I do?
- Change your carrier account password immediately. If you entered any login details, contact your carrier and change all passwords for accounts that use that phone number for two-factor authentication.